Set up Outlook on an iPhone

Use the official Microsoft Outlook app for company email unless IT tells you otherwise.

1. Open the App Store, search for Microsoft Outlook, and confirm Microsoft Corporation is the developer.
2. Install and open Outlook, then choose Add Account.
3. Enter your company email address and choose Work or school account if prompted.
4. Complete the Authenticator prompt only if you started this sign-in.
5. Allow notifications so you do not miss work messages or calendar changes.

If Outlook repeatedly asks for a password, shows the wrong mailbox, or loops during sign-in, stop retrying and contact IT. Include a screenshot, but never include a password or verification code.

Microsoft: Set up Outlook for iOS